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Qualmark Endorsed Visitor Transport

Photo at Palmerston North International Airport

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faq
FAQ - Domestic Departure Development Levy
1.   How much is the domestic airport Departure Charge for travel within New Zealand?

It is NZ$5.00 for each passenger aged 5 years and over. Receipts may be purchased at the Service Desk by the check-in counters on the ground floor of the terminal building, Skywards Cafe on the mezzanine floor at the top of the escalators, or during office hours 8am to 5pm Mon-Fri from the Airport company offices . Payment of the Departure Development Levy is required in cash or by EFTPOS, but may be made by VISA or Mastercard for purchases of 10 or more Receipts or if associated with other purchases. An ASB Bank ATM is available within the terminal building, near the escalators.

2.   What is the Development Levy used for?

The domestic departure Development Levy contributes towards the interest costs of borrowing for major development work at the airport. The original $3 domestic Departure Charge was introduced to meet half of the interest cost associated with the debt raised for constructing the terminal building when it was built in 1992. All of the terminal building was funded by borrowing.

The terminal building was built by the airport company in response to traveller's complaints of the hopelessly inadeqate old building that then existed. The passenger departure charge was introduced as a last resort by the company to enable the building to proceed when efforts to increase revenue through airline charges was resisted on the basis that better facilities were not needed in Palmerston North.

Subsequent improvements have been made to the domestic facilities to match passenger growth, including significantly improved baggage claim, increased check-in queing and public area space, and enlarged cafeteria. This has been funded through further borrowing and the use of retained earnings of the company being reinvested into the facilities.

Palmerston North Airport plans to maintain and progressively improve the standard of service for its customers in response to customer feedback obtained through periodic surveys. The next most urgent project is a $2.2m upgrade to the entranceway roading.

Updated 10 July 2009
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