Contact Us

For all parking enquiries, check out our Parking FAQs page .
To speak to one of our team members directly, give us a call on 06 351 4415 or email info@pnairport.co.nz

If you have question about baggage allowance, lost luggage or excess baggage charges please contact your airline directly. 

Items found within the airport terminal are stored with our Airport Help team. You can ring them on (06) 351 4415 during our business hours or email info@pnairport.co.nz. Items found in the terminal will be held by us for up to three months, after which time they will be forwarded to the Palmerston North Central Police Station. We retain a list of all reported lost items for three months and try to match the owners with the found items.

If you’ve misplaced something while on a flight, please contact your airline directly. You can find contact details for all airlines here.

For Air New Zealand baggage services, contact: baggageservices.pmr@airnz.co.nz
For Originair baggage services, contact: info@Originair.nz